Politique de remboursement

 

Returns Policy

Introduction

Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.

Returns Policy

At Queen of the Thrones®, we prioritize one thing above all else — your wellness.

We truly want you to try our products for yourself and experience them firsthand. And we are obsessed with your 100% complete satisfaction on each and every order. If, for whatever reason, your purchase does NOT meet your expectations, we now welcome returns of both opened and unopened products within 30 days of delivery through our stress-free, quick and easy return process by contacting our Customer Care Team.

Shipping Costs

You are responsible for shipping costs for all returns.

How to Return Your Package (Step-by-Step)

To ensure a smooth and efficient return, please follow the steps below:

1. Prepare Your Package

• Place your items inside a secure box.

• Include your Order Number and Full Name inside the package.

2. Choose Any Courier

• Bring your boxed package to any courier of your choice (UPS, USPS, FedEx, Purolator, Canada Post, DHL, etc.).

3. Use the Correct Return Address (Based on Your Country)

Select ONE of the following:

🇺🇸 United States Return Address

Queen of the Thrones®  

Attention: Customer Service

3115 Drane Field Rd, Bays 1–6

Lakeland, FL 33811

🇨🇦 Canada Return Address

Queen of the Thrones®  
Attention: Customer Service

259 Gage Ave Unit 2

Kitchener, ON N2M 2C9

4. Ship Your Package

• Pay for return shipping at your selected courier.

• Keep your receipt for tracking purposes.

5. Provide Your Tracking Number

Email your tracking number to care@queenofthethrones.com so our team can monitor and process your return quickly.

 

Contact Us

Questions, comments, or feedback? Reach out to our dedicated customer service team at care@queenofthethrones.com. A member of our team would be more than happy to assist you in making things right. 

Our team of dedicated wellness professionals is always available to address any questions or concerns to help you on your wellness journey with Queen of the Thrones ® .

All returns must be shipped to the following address:
Queen of the Thrones®  
Attention: Customer Service
3115 Drane Field Rd, Bays 1–6
Lakeland, FL 33811